Terms

Last updated 14 November 2026

By making an account or using 10kTasks you agree to these terms. They are short on purpose. Please read them.

Who can use it

• You must be 18 or over. We ask for your date of birth and use it to check.
• One account per person, in your own name and with your own photo. Don’t pretend to be someone else.
• Keep your sign-in to yourself. You are responsible for what happens in your account.

What 10kTasks is

A task list with a real person beside you: you book a time or use Quick match, say what you will do, work side by side on video, then check out together. It runs as a Windows app and as a web app at app.10ktasks.com.

10kTasks is in beta. Features may change, and sessions can drop or fail to match. We will try hard to keep it working, but we can’t promise it will always be available, or that you will always find a partner.

House rules

You agree to these in the app before your first session. They apply to every session and every message.

1. Be on time, camera on. Join at the start and keep your camera on the whole session. If you must leave early, say so before you go.
2. Say your task, then work. A short hello and what you will do. Then you both work, and check out together at the end.
3. Be kind. No comments on anyone’s looks, home or work. Show nothing on camera you wouldn’t show a colleague.
4. Speak up if something is off. Report or block from the call or from their profile. A person reads every report.

And never:

• record, screenshot or stream a session, or a partner, without their clear permission;
• show nudity, sexual content, violence or anything illegal on camera or in chat;
• harass, threaten, insult or discriminate against anyone;
• use 10kTasks to sell, advertise, recruit or ask for money;
• try to find someone outside 10kTasks if they didn’t offer, or keep contacting someone who blocked you;
• break, overload or get around how the service works (including someone else’s account, the matching or the weekly limit).

Reports, blocks and pauses

• Leave & Report, in the call and in the small video window, ends the session, turns your camera off and blocks you both from each other. You can also report or block someone from their profile or a past session.
• A report sends us the session chat, the session details (including both IP addresses) and one still picture of the reported person’s video. How long we keep them is in the Privacy page.
• Pause: 2 reports from different people within 30 days, or 3 reports in total, pause an account until we review it. A paused account can’t book, Quick-match or join sessions; tasks and your crew page keep working. Reports from the same crew or the same IP address count once.
• After a review we may lift the pause, warn you, or close the account. We can also close an account straight away for a serious breach, such as recording someone or sexual content. You can reply to our email if you think we got it wrong.
• Missing booked sessions often (no-shows, very late cancels) may limit you to one booking ahead, or pause booking for a week. You get a friendly email first.

Your tasks and your words

What you write is yours. You give us permission to store it and show it where you choose (for example a win you share with your crew), only to run 10kTasks. You are responsible for what you say and show in sessions.

Plans and payment

• Free: 4 sessions a week, any length, no card. The week starts Monday at midnight in your time zone.
• Pro: unlimited sessions. It opens after the beta, with prices shown before you pay.
• Nothing is charged during the beta. When payments open, the price, renewal and how to cancel will be shown before you pay, and these terms will be updated.

The Windows app

The Windows app is not code-signed yet, so Windows may warn you before it opens. The install guide shows what to do. It updates itself quietly in the background and installs the update when you next start it, never during a session. If your computer blocks it, use the web app instead.

Ending

You can stop using 10kTasks and delete your account any time (You › Account, or email privacy@10ktasks.com). We may close accounts that break these terms, as described above. If we ever shut 10kTasks down, we will tell you in advance and give you time to export your data.

No guarantees

10kTasks is provided as it is. Your partners are other users, not our staff, and we don’t check who they are beyond what the app asks. Use your judgement, never share private details such as your address or passwords in a session, and report anything that feels wrong. As far as the law allows, we are not responsible for what other users do or for losses caused by the service being unavailable. Nothing here limits rights that the law says can’t be limited.

Changes

If these terms change in a way that matters, we will say so in the app before the change takes effect. Using 10kTasks after that means you accept the new terms.

Contact

Questions about these terms: hello@10ktasks.com. Privacy: privacy@10ktasks.com. Read how we handle data in the Privacy page.